Beverly Hills Bed guarantees that your mattress will be replaced or repaired at our option, should it be deemed defective because of faulty workmanship, or structural defects during the first ten years of the warranty excluding the specific limitations contained herein. It does cover any deterioration in the cell-structure of the foam that causes the mattress to have a visible indentation greater than 1 inch not associated with a sag in the foundation or platform. It is understood that this warranty does not include a normal increase in softness of the visco elastic memory foam material or a decrease in the slow recovery feature - aspects which do not affect the pressure-relieving qualities of the foam. If such defects occur, we will at our option, repair the mattress at a handling cost to you, or replace the mattress. If such defects occur during the remaining lifetime of the mattress will be at a 50% discount off of retail cost at that point in time. All warranties contained herein shall not apply if the mattress, foundation, or cover has been physically damaged, burned, cut, torn, or is abnormally soiled or unsanitary.

This warranty is valid only to the original purchaser of the product and you must provide proof of purchase for any warranty claim. All transportation costs are the responsibility of the purchaser and are additional to any prorated charges. You may contact Beverly Hills Bed customer service department at support@beverlyhillsbed.com.